To ensure your guitar reaches you in perfect condition we carry out a checking procedure to make sure that it passes our standards before shipping. Every guitar is examined according to a 12 point check list and a Guitarbitz quality control sticker attached once passed. In addition to this we want to ensure that no harm can come to your guitar on the journey between us and you and so we have a rigorous packing procedure involving multiple protective layers. We have outlined the 12 point check procedures below to show how we are passionate about your instrument...
12 Point Check
|1.) Finish checked for imperfections or damage||2.) Truss rod examined for correct position and a secure fit||3.) Neck checked for bending or humps|
|4.) Nut tested for secure fitting and correct string height||5.) Fret setting and dressing examined for playability||6.) Bridge checked for position and hold on strings|
|7.) Strap hooks tested for secure positioning and durability||8.) Neck joint examined||9.) Machine heads turned and tested for secure grip on strings|
|10.) Strings tuned up and tested for tone||11.) Volume and tone controls tested through amp for faulty connections||12.) Pickups checked for responsiveness|